1. What is Parfumane?

Parfumane is a brand that creates niche perfumes and oil-based fragrance products made from natural ingredients. Inspired by the historical spirit of Istanbul, each collection offers a timeless olfactory experience.

2. Are your products original?

Yes. All Parfumane products are formulated in our own laboratory, and the entire production process is exclusively carried out by our brand. None of our products are imported or refilled.

3. What is the difference between concentrated oil perfume and spray perfume?

Concentrated oil perfumes are alcohol-free and applied directly to the skin. Spray perfumes, on the other hand, are alcohol-based and offer a wider scent projection. Both forms provide long-lasting fragrance performance.

4. Are your products vegan and cruelty-free?

Yes. All of our products are made with vegan formulations and are never tested on animals under any circumstances.

5. How long does the fragrance last?

Depending on your skin type and the application area, concentrated oil perfumes typically last between 8–12 hours, while spray perfumes offer a lasting power of about 6–8 hours.

6. From which country are the perfumes shipped?

All orders are carefully prepared and shipped from our atelier located in Istanbul, Türkiye.

7. Do you offer international shipping?

Yes, we offer international shipping to selected countries. You can view the available shipping options by selecting your country during checkout.

8. How long will it take for my order to arrive?

Domestic orders within Türkiye are delivered within 1–3 business days. International deliveries usually take around 5–10 business days, depending on the destination country.

9. How should I store my perfume?

It is recommended to keep your perfume away from direct sunlight, high temperatures, and humidity. Store it in a cool and dry place to preserve its quality and longevity.

10. Can I return or exchange my order?

Since perfumes are considered hygienic products, returns are only accepted for unopened items. You may contact us within 14 days after receiving your order to request a return or exchange.